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Consisting of ten half day modules our supervisory and leadership academy trains leaders and future leaders for the challenges of managing support staff in a modern workplace. Gain the knowledge and confidence needed to get the most out of a diverse and complex workforce. Learn to manage staff professionally and effectively for a fraction of the price other programs charge! The Supervisory Academy consists of 10 workshops that may be taken individually or as a series. Completion Certificates will be issued.

 
The Supervisory Academy consists of 8 workshops that may be taken individually or as a series. Completion certificates will be issued. Enroll in all 8 modules and pay only $399 for the course series. (No refunds for series)

Start date: 10/07/2017

Tuition:: $399.00

Materials Cost:: $0.00

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What does it take to be an effective supervisor? This module is appropriate for a newly appointed supervisor or a seasoned veteran. Topics explored in this offering include: • Functions and roles of a supervisor • Assessing supervisory styles • Elements of effective supervision • How supervision and leadership differ • Supervisory planning.

Start date: 10/07/17

End date: 10/07/17

Weekly - Sat 9:00 AM - 12:00 PM (10/7/2017-10/7/2017)

371001

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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Your success as a supervisor depends largely on your ability to be an effective communicator and motivator. Topics in this offering include:  Verbal and non-verbal communication techniques • Active speaking and listening • Overcoming barriers to communication  • Creating a motivational climate • How to inspire high performance.  

Start date: 10/07/17

End date: 10/07/17

Weekly - Sat 1:00 PM - 4:00 PM (10/7/2017-10/7/2017)

371002

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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Leaders are often tasked with selecting talent for an organization, a duty that will influence the success or failure of a team.  Understanding the key competencies needed for new talent selection becomes paramount in reducing cost and turn-over Topics covered: Job analysis, undertanding the key components of selecting talent, understand use of assessment tools, and conducting effective interviews.

Start date: 10/14/17

End date: 10/14/17

Weekly - Sat 9:00 AM - 12:00 PM (10/14/2017-10/14/2017)

371009

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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More than anything else, being a supervisor means learning to work as a team player. Topics covered in this module include: • Team dynamics – stages of team development  • Tools for building high productivity teams  • Brainstorming techniques • Strategies for decision-making • Working with different personality types.  

Start date: 10/14/17

End date: 10/14/17

Weekly - Sat 1:00 PM - 4:00 PM (10/14/2017-10/14/2017)

371003

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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Find out how to deal with employee complaints and difficult employee interactions. Learn how to resolve tough problems that arise in the workplace. Topics covered include: • Using communication skills to defuse potential blow-ups • Strategies for separating personal and organizational problems • How to control your own emotions in conflict situations • Basic tips for handling difficult work situations • Conflict resolution strategies.

Start date: 10/21/17

End date: 10/21/17

Weekly - Sat 9:00 AM - 12:00 PM (10/21/2017-10/21/2017)

371004

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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Nowadays supervisors are assuming the roles of coach and facilitator to enable their employees to do their best work. Being a facilitator requires a unique blend of skills. Topics covered in this module include: • Facilitation as a style of leadership • How to facilitate for agreement • Designing successful action plans with employees • Coaching for better performance.  

Start date: 10/21/17

End date: 10/21/17

Weekly - Sat 1:00 PM - 4:00 PM (10/21/2017-10/21/2017)

371007

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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Successful supervisors know that good decisions are based on good data and, in order to get good data, you need to be a good problem-solver. Topics covered in this offering include: • How to identify and analyze problems. • Understanding root cause and continuous improvement • How to use brainstorming techniques to solve problems • Overcoming deficit thinking with opportunity thinking • Problem solving as a team.

Start date: 11/04/17

End date: 11/04/17

Weekly - Sat 9:00 AM - 12:00 PM (11/4/2017-11/4/2017)

371006

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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Understanding performance management and the process of delegation will enable both supervisor and employee to know what job results are expected. This module includes: • Setting performance standards and objectives • Communicating high expectations to employees • Dealing with the poor performer • How to handle performance appraisals  • Managing delegated activities and expectations.  

Start date: 11/04/17

End date: 11/04/17

Weekly - Sat 1:00 PM - 4:00 PM (11/4/2017-11/4/2017)

371008

Tuition: $59.00

Materials Cost: $0.00

Instructor : Christopher Soto  

1 session



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